Engineer (ServiceNow Administrator)

📋 Description

• Design and develop solutions across the ServiceNow AI Platform
• Configure core capabilities (e.g ITSM, CSM, Now Assist, Employee Center, ITOM)
• Build reusable, scalable components using out of the box functionality
• Minimise customisation and avoid introducing technical debt
• Support integrations and automation changes
• Creating and maintaining automated workflows using Flow Designer. Create and maintain scripts

🎯 Requirements

• 3+ years hands on experience as a ServiceNow Administrator in a production enterprise environment
• Certified ServiceNow System Administrator with current certification
• Strong end to end knowledge of the ServiceNow platform including architecture, core tables, best
• Solid experience with ITSM modules including Incident, Problem, Change, Request Management and
• Experience gathering, analyzing and translating business and technical requirements into well
• Understanding of Agile delivery and experience working within sprint-based delivery models

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)