Engineering Lead - Site Reliability Engineer

📋 Description

• Lead and grow the platform team covering cloud infrastructure and reliability. Set direction, hire
• Own Heidi's multi-region cloud footprint end to end: compute, networking, data stores, Kubernetes
• Set reliability bar with SLIs/SLOs; run error budgets and influence roadmap decisions.
• Lead incident response; define severity, escalation, comms, and blameless post-incident reviews.
• Partner with Release Manager to sharpen deployment processes (flags, canary, staged rollouts
• Collaborate with product teams to ensure platform enables faster engineering across regions.

🎯 Requirements

• Significant experience running cloud infrastructure or SRE teams at scale; regulated environments
• Hands-on with major cloud provider, Kubernetes, Terraform/IaC, and modern observability stacks.
• Proven reliability practice: defined SLOs, enforced error budgets, incidents, post-incident reviews.
• Track record designing for high availability across regions, with DR/testing and data residency
• Service mindset: measure platform impact by enabling other teams to move faster.

🎁 Benefits

• Learning and development budget of $1,000 annually.
• $150/month health and wellness allowance.
• $500 home office budget.
• 26 weeks primary parental leave and 18 weeks secondary.
• Fertility support up to $10,000.
• Four weeks work from anywhere per year.