Engineering: Senior Customer Forward Deployed Engineer

📋 Description

• Own enterprise implementations end-to-end — engage during sales to map customer needs to
• Work directly in the product codebase — submit PRs, test, and ship customer-specific solutions
• Ship early, ship often, and gather feedback — treat every customer interaction as an opportunity to
• Build reusable patterns and playbooks — identify and document implementation patterns that reduce
• Feed structured signals back to Product — translate customer pain into actionable product feedback
• Establish an AI-native engineering workflow — AI tools are integral to how you write, test, debug

🎯 Requirements

• 5+ years of experience, including a track record of owning customer-facing technical engagements
• Bachelors Degree
• Demonstrated ability to architect reusable solutions and mentor other engineers
• Comfortable operating autonomously across 4–6 concurrent customer engagements
• Hands-on experience shipping software in customer-facing contexts
• Comfortable working in complex codebases you didn't build — can read, write, and review production

🎁 Benefits

• Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for
• 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up
• Flexible time off, paid holidays, and more
• Generous stipends to spend on what matters most to you — wellness (monthly), commuter
• Excellent Parental benefits — 12 weeks of Paid Parental Leave, Carrot Fertility
• Mental health and wellness benefits — no cost employee access to Modern Health coaching &amp