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English Gaming Support Agent - EMEA - Serbia, Bosnia and Herzegovina, Turkey

Customer Support

Added

10 days ago

Location

🌍 Europe

Type

Full time

Salary

Salary not provided

Related skills

customer support gaming macos remote work english

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Handle customer support for an assigned game studio
Help players with account and technical issues
Resolve purchase and gameplay queries
Work with a team under Team Lead and Ops Manager
Complete training modules to grow skills
Stay updated on client projects and branding

🎯 Requirements

English at an advanced level (minimum C1)
Remote in Bosnia and Herzegovina, Serbia, or Turkey
15 Mbps download and 15 Mbps upload; latency <120ms
Gaming PC or laptop; 8 GB RAM; two monitors
Windows 11 or macOS 13.0+; Intel i5-8260U or better
Android 10+ or iOS 16+ for two-factor authentication

🎁 Benefits

100% remote work with no commute
Inclusive, diverse global culture
Online training and tools library access
Career development and growth opportunities
Remote-first company with global clients

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