Enrollment Advisor

📋 Description

• Consistently achieves daily targets pertaining to call volume, customer service time, initial
• Achieves term enrollment targets assigned per program.
• Meet the Call/SMS/Email Quality Score as communicated by enrollment leadership
• Consistently participate in 1:1 coaching interactions with direct line manager while being
• Effectively communicate with prospective students via call campaigns, SMS, chat and emails
• Build and manage a mature, active pipeline of leads

🎯 Requirements

• 4-year degree from an accredited institution and/or appropriate combination of education and
• Experience within a sales-focused distributed contact center, inside sales, and/or customer service
• General knowledge of college admissions and recruitment is preferred
• Exemplary verbal and written communication skills
• The ability to multi-task and work well under pressure with tight timelines
• Proficient in MS Office