Enrollment Processor (Eligibility)

📋 Description

• Develop a comprehensive understanding of the current processes, procedures, tools, and regulations
• Complete various enrollment and billing tasks through multiple channels according to departmental
• Manage an assigned caseload while maintaining service delivery, productivity, and quality
• Form working relationships with internal and external stakeholders.
• Support the leadership team by identifying issues through established escalation pathways
• Be accountable for monitoring and tracking the health of all assigned work-in-progress issues.

🎯 Requirements

• 1+ years of experience in administrative, customer service, data-entry, operations, healthcare, or
• High school diploma or GED
• Comfort using computers, multiple systems, and standard office tools
• Strong accuracy, attention to detail, and ability to follow written procedures
• Ability to handle confidential member information appropriately
• Clear written and verbal communication

🎁 Benefits

• employee benefits
• monthly vacation accrual at a rate of 15 days per year
• medical, dental, and vision benefits
• 11 paid holidays
• paid sick time
• paid parental leave