Enrollment Specialist

📋 Description

• Make outbound calls to referred patients and provide clear, engaging information about chronic care
• Explain program benefits, patient financial responsibilities, consent requirements, device shipment
• Guide prospective patients through each stage of the enrollment process to ensure a complete
• Serve as an initial point of contact for patients with questions or concerns regarding pending
• Maintain and manage a high-volume caseload until each enrollment is successfully completed.
• Provide empathetic, professional, and patient-centered customer service to patients and caregivers.

🎯 Requirements

• Experience in a high-volume inbound and/or outbound call center environment is required; candidates
• Previous patient enrollment, healthcare customer service, medical sales, or similar experience is
• Strong telephone communication skills and the ability to explain healthcare programs clearly to
• Demonstrated poise, patience, empathy, and professionalism when communicating with patients and
• Ability to handle objections, identify patient concerns, and use sound judgment to resolve issues
• Strong organizational and time management skills with the ability to manage multiple active cases.

🎁 Benefits

• Fully remote within the United States.
• Annual compensation range of $40,000 - $45,000.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.