Enterprise Account Director

📋 Description

• Own a portfolio of existing accounts and drive retention and growth.
• Identify and execute upsell and cross-sell opportunities within accounts.
• Proactively manage renewals with the Customer Success team.
• Succeed in a team-selling environment to maximize account penetration.
• Forecast monthly and quarterly performance with accuracy.
• Negotiate deals and contracts at multiple levels, focusing on C-level stakeholders.

🎯 Requirements

• 7+ years in Customer Success, Account Management, or Sales (SaaS/Martech)
• Excellent oral and written communication; strong listening skills
• Track record of sales and persuasive skills
• Self-motivated, tech-savvy; eager to improve client relationships
• Experience negotiating and navigating contracts and legal discussions
• University degree in Business, Marketing, Engineering, or related fields

🎁 Benefits

• Diverse global team with 50+ nationalities
• Internal trainings on AI fundamentals, coding, languages, and personal development
• Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, CloudGuru
• ESOP ownership eligibility; own a piece of what you build
• Referral bonuses for helping grow the team
• Volunteering and social impact projects