Enterprise Account Management Lead

📋 Description

• Lead and develop an account management team to deliver exceptional customer experiences and meet goals.
• Coach the team to deliver mutually beneficial outcomes and build skills frameworks.
• Implement enterprise account management practices: joint planning, stakeholder mapping, multi-contact relationships.
• Drive portfolio growth by identifying expansion opportunities and unlocking growth.
• Oversee commercial risk, negotiations, and retention/optimisation strategies.
• Build a long-term customer success plan aligned with Octopus EV goals.

🎯 Requirements

• 7+ years in commercial, customer-facing enterprise B2B with multi-tier relationships.
• Proven leader of a high-performing account management team.
• Deep experience building an account management playbook and multi-year strategy.
• Advanced commercial acumen with contract negotiations and risk mitigation.
• Strong coaching and influencing skills with senior stakeholders under pressure.
• Knowledge of employee benefits or salary sacrifice; EV leasing experience not required.

🎁 Benefits

• Salary discussed on call; flexible to match experience.
• Autonomy and co-owners culture with a perks hub.
• Recognitions: best place to work; top startup lists.
• Dog-friendly offices; AI-assisted applications.