Enterprise Account Manager

📋 Description

• Building trusted relationships with senior stakeholders across finance, IT and operations, right up
• Owning the full account lifecycle, from onboarding through adoption, renewal and growth
• Spotting risk and opportunity early, and acting before the customer has to ask
• Guiding customers through migrations and product rollouts, so change feels planned rather than
• Turning usage data into a clear account plan that ties activity back to revenue
• Driving adoption of Expensify's core products, including expense management, global reimbursement

🎯 Requirements

• 3+ years of B2B SaaS account management or customer success experience, with direct ownership of a
• Experience owning renewals, retention, and growth, including commercial conversations around
• Strong product and technical fluency, with experience working through APIs, integrations, or other
• Strong data literacy, including using spreadsheets, dashboards, usage data, and reporting tools to
• Strong written and verbal communication, with the ability to work effectively with both technical
• Comfort operating autonomously, setting priorities and managing competing demands without heavy

🎁 Benefits

• Pension with up to 4.5% employer match
• 100% employer-paid supplemental medical and dental coverage
• $20,000 annual fertility and family-building benefit through Carrot
• Up to $5,000 USD in relocation reimbursement if you move to one of our offices
• Three months of paid parental leave; six months for birthing parents
• Flexible vacation policy