Enterprise Account Manager, Emerging Markets

📋 Description

• Effectively manage a mixed book of accounts across emerging markets.
• Be internal advocate for market knowledge to sales, product, and marketing.
• Build strategic account plans that map out expansion and upsell opportunities.
• Maintain a pipeline of renewals and expansions to meet quota.
• Coach customers on structured hiring practices and product knowledge.
• Establish relationships across customers' organizations.

🎯 Requirements

• Proven track record in a customer-facing B2B SaaS role.
• Fluency in English, Brazilian Portuguese and Spanish.
• Experience in enterprise account management or customer success with renewals.
• Collaborative mindset with strong cross-functional collaboration.
• Diversity of background and transferable skills welcomed.

🎁 Benefits

• Remote-first company with shared offices in NYC and Ireland.
• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Paid holidays and paid time off.
• Parental leave program.
• Mental health and financial wellness resources.