Enterprise Account Manager

📋 Description

• Own GRR/renewals and expansion opportunities across strategic/enterprise customers
• Build relationships with executive stakeholders and key decision-makers
• Drive adoption, business outcomes, and long-term customer value
• Develop and execute account plans aligned to customer goals and growth opportunities
• Proactively identify and mitigate customer risk
• Lead complex renewal negotiations and contract discussions

🎯 Requirements

• 8+ years of Account Management, Customer Experience, or SaaS relationship management
• Proven success managing enterprise or strategic portfolios
• Demonstrated quota attainment across renewal and expansion portfolios
• Experience owning complex renewals and expansion opportunities
• Strong executive presence and ability to influence senior stakeholders
• Experience using CRM platforms such as HubSpot or Salesforce

🎁 Benefits

• Exceptional Health Coverage - 95% of premiums covered
• 401k with up to 4% company match
• Generous time off: 20 PTO, 48 sick days, 9 holidays
• Annual international retreat
• Life insurance and AD&D
• $300 annual professional development stipend and sabbatical at 5 years