Enterprise Customer Engineer, Vietnam

📋 Description

• Technical Validation: Partner with Account Executives to lead technical deep-dive discovery, map
• Customer Adoption & Value Realization: Provide oversight to technical onboarding and
• Commercial Accountability & Expansion: Carry variable quota tied to new business acquisition
• Trusted Advisory: Act as technical advisor throughout customer lifecycle, maintain deep
• AI Orchestration & Workflow Automation: Leverage AI agents, LLMs, and internal platforms to
• Education & Enablement: Partner with Enablement Team to design, build, and govern technical

🎯 Requirements

• 7+ years of experience in a customer-facing technical role (Solutions Engineering, Customer
• Ability to white-board, design, and articulate complex enterprise network and security
• Excellent communication skills with the ability to translate deeply technical concepts into
• Proven track record of operating in a quota-carrying or revenue-aligned environment
• Exceptional presentation and stakeholder management skills
• Depth in at least four of: Internet fundamentals (OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS

🎁 Benefits

• Competitive base salary
• Variable compensation structure tied to commercial targets