Enterprise Customer Success Manager

📋 Description

• Partner with Enterprise employer partners to ensure they achieve their hiring goals
• Drive adoption across recruiting teams and ensure they see value in the Handshake product
• Establish and nurture relationships with senior stakeholders
• Align on employers' business objectives and set up key workflows and processes
• Provide expert consultation and training to employer partners
• Leverage data to inform decision-making and refine early talent recruiting ROI strategies

🎯 Requirements

• Minimum of 4-6 years of experience in Customer Success, Strategic Consulting, or Account Management
• Develop relationships with senior stakeholders and deeply understand customer business goals
• Establish strong relationships with external stakeholders and translate business needs into
• High level of comfort facilitating meetings and delivering product training(s)
• High degree of collaborative spirit
• High degree of technical aptitude

🎁 Benefits

• Equity in a fast-growing company
• 401(k) match
• Competitive compensation
• Financial coaching
• Paid parental leave
• Fertility benefits