Enterprise Implementation Consultant

📋 Description

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability
• Manage the deployment of Samsara technology to Enterprise customers, enabling customers to achieve
• Create launch plans and a roadmap to increase product usage
• Track implementation progress, participation, product adoption, and account health
• Adapt implementation approach, training, and communication style across varied customer use cases
• Manage a large book of customer engagements with strong organization, focus, and efficiency while

🎯 Requirements

• 2-4 years of experience in a senior Customer Success, account management, or strategic consulting
• This is a demanding position with high internal visibility, that requires strong priority
• Experience supporting or working with technical products
• Excellent consultative skills with experience in end-to-end system implementations
• Proven track record of building trust and communicating effectively with a wide variety of
• Diplomacy, tact, and poise under pressure when working through customer issues

🎁 Benefits

• Above-market total compensation through a combination of base salary, performance-based
• Meaningfully differentiated pay for top performers, with opportunity to earn above-market
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans
• Flexible working model - offices open for in-person work, remote support aligned with operational