Enterprise Implementation Engineer

📋 Description

• Drive customer value through implementation and adoption: Manage a portfolio of 20–30 clients
• Ensure all product features available to the customer are onboarded, and work with Account
• Maintain high NPS scores for both implementation and account satisfaction.
• Help customers navigate the data privacy landscape and Freshpaint's relevant offerings.
• Achieve operational excellence: Ensure all communication and activities with assigned customers are
• Validate implementation behavior against agreed requirements and expected data flows.

🎯 Requirements

• Previous experience and expertise developing, implementing, or managing digital solutions.
• At least 3-4 years of experience in a Customer Success Engineering, Solutions Consulting, Solutions
• Clear understanding of web technologies, analytics, and front-end development.
• Experience implementing, onboarding, supporting, and troubleshooting platform configurations.
• Working proficiency with tag management platforms like Google Tag Manager.
• Working proficiency with HTML, CSS, and JavaScript.

🎁 Benefits

• Competitive pay + generous equity
• Half-day Fridays, every Friday
• 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100%
• Flexible PTO with a required 2-week minimum
• Top-tier health, dental & vision (100% covered for you, 80% for dependents)
• Intentional & engaging company offsites (past trips: Arizona, Jackson Hole, Nashville, New