Enterprise Renewals Manager

📋 Description

• Manage renewals to ensure contracts renew on time.
• Proactively engage customers on renewal terms and upsell opportunities.
• Address and resolve renewal-related customer concerns.
• Collaborate with account teams to prepare renewal or termination documents.
• Validate and update customer contact information and secure signatures.
• Maintain detailed records of renewal activities and CRM data accuracy.

🎯 Requirements

• Experience in account management or customer success.
• Strong communication, negotiation, and problem solving.
• Familiarity with CRM systems like Salesforce.

🎁 Benefits

• Flexible paid time off
• 14 paid holidays with 2 floating holidays
• Medical, dental, vision, and life insurance coverage
• 401(k) retirement plan with company match
• 16 weeks paid parental leave
• Annual remote work stipend