Enterprise Services Engineer

📋 Description

• Operationalize, administer and maintain the Tanium Platform to solve complex technical issues
• Identify opportunities for our customers to get greater value from the Tanium platform
• Consistently and cogently address our customers’ needs through astute verbal and written
• Identify and rapidly assign tier 3 support cases to Technical Support Engineers
• Conduct daily health-checks on assigned accounts and work with Technical Support Engineers on
• Contribute to and track activity, after action, root cause and daily status reports

🎯 Requirements

• Active Secret clearance required
• 5+ years of experience in IT/Consulting
• 5+ years of experience in Systems Administration/Engineering
• Hands-on Tanium experience a major plus
• Strong troubleshooting skills
• Ability to articulate and communicate

🎁 Benefits

• Medical, dental and vision plan
• Family planning benefits
• Health savings account
• Flexible spending account
• Transportation savings account
• 401(k) retirement savings plan with company match