Enterprise Solutions Engineer, Service Management

📋 Description

• Lead technical validation for IT and service teams in mid-market.
• From discovery through proof, demos, and close.
• Map IT/service workflows to Asana Service Management.
• Translate pain points into practical solution designs and value.
• Conduct technical discovery sessions, whiteboard conversations, and tailored demos.
• Advise on architecture, integrations, admin, deployment.

🎯 Requirements

• 3+ years in Solutions Consulting or Sales Engineering.
• Strong IT/service workflows understanding and related systems.
• Strong discovery to uncover workflows, constraints, success metrics.
• Proficient in demos, workshops, and whiteboard sessions for executives.
• Explain AI concepts clearly: LLMs, integrations, automation.
• Collaborates with AEs, CSMs, Product to drive outcomes.

🎁 Benefits

• Mental health, wellness & fitness benefits.
• Career coaching and support.
• Inclusive family building benefits.
• Long-term savings or retirement plans.
• In-office dining options and dietary accommodations.
• Benefits vary by role and country.