Enterprise Vendor Services Manager

📋 Description

• Client Relationship Management: Serve as the TPRM primary point of contact for an assigned
• Build strong, trusted relationships with operational leaders and executive stakeholders, including
• Guide clients through their post-sales lifecycle, ensuring clarity on service timelines
• Respond to client inquiries and provide guidance on vendor management best practices.
• Identify account risks, service gaps, and opportunities for optimization.
• Service Delivery Execution: Coordinate the gathering of due diligence documentation with the Vendor

🎯 Requirements

• 4+ years of experience in customer success, account management, or a related client-facing role.
• Experience managing enterprise-level or strategic accounts.
• Experience supporting complex, multi-division, or multi-location clients.
• Experience in a high-growth SaaS or B2B services environment.
• Demonstrated experience working with C-Suite or senior leadership stakeholders (preferred).
• Bachelor's degree or equivalent experience in a related field (preferred).

🎁 Benefits

• A fun, fast-paced work environment
• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
• 11 paid holidays
• Community and social events to keep you connected and engaged
• Mental Health Benefits
• Medical, Dental and Vision insurance