Environment Engineer - Technical Service

📋 Description

• Ensure cases are investigated; identify cause and symptom; resolve.
• Analyze and resolve complex product issues using analytical skills.
• Respond with empathy to customers, addressing needs and deadlines.
• Develop skills while guiding colleagues and customers on resolutions.
• Document solutions and write guidance per Knowledge Centric Service (KCS).
• Capacity and performance management of environments.

🎯 Requirements

• Excellent problem-solving skills
• Ability to work across global teams and cultures across time zones
• Highly analytical
• Excellent written and verbal communication skills
• Basic to intermediate programming code reading capability
• UNIX experience is a plus

🎁 Benefits

• Inclusive environment to thrive
• Be rewarded for your efforts
• Equal opportunity employer; diversity valued
• AI tools to boost creativity and productivity
• Flexible working practices and times