[EU] ICT Incident Manager

📋 Description

• Responsible for detecting, addressing, and resolving ICT-related incidents efficiently to minimize
• Responsible for developing, implementing, and managing communication strategies for ICT-related and
• Responsible for implementation of ICT business continuity or ICT response and recovery plans in the
• Handling encryption-related incidents, ensuring compliance with policies and maintaining
• Promptly detects, escalates, and documents incidents, coordinating responses to ensure timely
• Handle all communication related to incidents and company announcements for EU operations

🎯 Requirements

• At least 3-5 year work experience in financial services with deep knowledge in banking regulation
• Experience with incident management tools and IT service management (ITSM)
• Basic understanding of IT infrastructure, operations and crypto industry
• Have certain projects implementation and management experience
• Possess good learning, communication and independent problem-solving abilities
• Must be able to multitask and work in a fast-paced environment

🎁 Benefits

• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding
• Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal