Manage emails, messages, and Teams chats; create prioritized task lists for the executive
Gather context before escalating matters; filter urgency and importance
Follow up with staff and clients to reduce interruptions and maintain workflow
Attend client meetings; take notes/transcripts; relay updates to staff
Track client requests, project progress, and follow-ups
Monitor Jira updates and coordinate with staff for internal updates

🎯 Requirements

5+ years of related experience
Strong organizational and multitasking skills in a fast-paced environment
Excellent written and verbal communication skills
Strong customer service mindset with staff and client communications
Microsoft Teams (Intermediate)
JIRA, Mailchimp, ClickUp, Chatwoot experience

🎁 Benefits

Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home

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