Executive Deskside Support Technician

📋 Description

• Deliver premium white-glove technical support to executive users, onsite and remotely.
• Build trusted relationships with executive stakeholders by understanding workflows and tech needs.
• Provide advanced troubleshooting for desktops, corporate apps, AV, and teleconferencing.
• Diagnose and resolve complex hardware, software, network, and user issues via onsite/remote support.
• Install, configure, deploy, and maintain corporate computers and devices.
• Recommend improvements to boost executive productivity and workplace experience.

🎯 Requirements

• Bachelor's degree or equivalent combination of education, experience, or military experience.
• Minimum 2 years of experience in supporting corporate, networked computer environments.
• Preferred 10+ years in enterprise IT with executive/VIP support, deployment, and AV systems.
• Strong knowledge of Windows, Active Directory, Microsoft 365, and enterprise tech support.
• Experience with telephony, conferencing, and workplace collaboration tech.
• Mac OS familiarity is a plus.

🎁 Benefits

• Competitive annual salary range of $106,383 to $132,978.
• Incentive-based compensation opportunities.
• Full health insurance from day one.
• Life and disability insurance coverage.
• Up to 15 days of paid time off in first year.
• 9 paid company holidays.