Executive Director, Payment Services

📋 Description

• Lead the Payment Services function: Take overall responsibility for payment operations, client
• Manage strategic client relationships: Serve as the executive point of contact for major sponsor
• Standardize and optimize payment services: Design, refine, and implement consistent processes for
• Drive operational performance: Establish and monitor key performance indicators, including payment
• Partner on product strategy and development: Collaborate with Product and Engineering teams to
• Build and lead high-performing teams: Oversee hiring, team development, performance management, and

🎯 Requirements

• Industry experience: At least 15 years of professional experience in life sciences services
• Executive leadership: Demonstrated experience leading a business function with broad responsibility
• Life sciences services expertise: Experience working for an organization that serves life sciences
• Operational leadership: Proven ability to manage complex service operations, establish performance
• Client relationship management: Strong executive presence and experience managing strategic client
• Team building and development: Experience recruiting, mentoring, and developing teams, establishing

🎁 Benefits

• Annual compensation: $220,000–$250,000, as listed for the position.
• Employment type: Part-time executive position.
• Leadership scope: Opportunity to lead payment operations, client delivery, and service growth
• Strategic influence: Direct involvement in service design, operational strategy, client
• Growth opportunity: Opportunity to build teams, establish scalable processes, and shape a growing
• Collaborative environment: Work closely with senior client stakeholders and internal Product and