Executive OTC- Orders/ Collections

📋 Description

• Contact customers via email/phone/portals to follow up overdue invoices.
• Review AR aging reports to prioritize collection efforts.
• Identify and resolve billing disputes delaying payments.
• Record and monitor customer promises to pay and follow up.
• Send reminders and escalation notices based on aging.
• Reconcile customer accounts for accurate outstanding balances.

🎯 Requirements

• Postgraduate (B.Com/Honors) or bachelor’s degree with OTC Operations experience.
• 2-4 years in OTC operations.
• Excellent communication skills.
• Mumbai (Airoli) location; Mumbai shift.
• Willing to travel as required.
• Flexible for shift changes and hybrid work.