Experience Strategist

📋 Description

• Work in a small client strategy team within MAP's Experience Strategy practice.
• Drive strategic deliverables and develop integrated channel plans across touchpoints.
• Unify strategies across email, mobile apps, and social media for cohesive CX.
• Collaborate with CX, performance marketing, creative, media, and data teams.
• Synthesize research into actionable insights, personas, and journey frameworks.
• Craft narratives and contribute to MAP's thought leadership.

🎯 Requirements

• CRM strategy experience — agency or brand side.
• Experience delivering strategies for large global clients.
• Proactive with a quick impact mindset and eagerness to learn.
• Confident presenter in meetings and workshops.
• Experience collaborating in cross-functional client teams.

🎁 Benefits

• Dynamic, international environment with opportunities for personal and professional growth.
• Part of MAP's global network enabling collaboration across offices.
• Equal opportunity employer committed to inclusion and career progression.