Experience Strategist

📋 Description

• Work within MAP's Experience Strategy team on omnichannel programs.
• Drive strategic deliverables and integrated channel plans across touchpoints.
• Integrate strategies across email, mobile apps, social media, and platforms.
• Collaborate with CX, performance marketing, creative, media, and data teams.
• Synthesize research into actionable strategies, personas, and journeys.
• Craft narratives and contribute to MAP's thought leadership.

🎯 Requirements

• CRM strategy experience
• Experience delivering strategies for large global clients
• Proactive attitude and quick to learn
• Confident presenter in meetings/workshops
• Experience with cross-functional client teams
• Interest in customer experience, data, and digital ecosystems

🎁 Benefits

• Global network and professional development opportunities
• International collaboration across MAP and VML offices
• Equal opportunity employer with inclusive culture
• Access to leading partners and technology platforms
• Work with 12,000+ experts across domains