[Expression of Interest] - Client Service Executive

📋 Description

• Provide best-in-class service experience to customers through effective handling of all enquiries
• Understand customer requirements, qualify, and generate leads or provide direct product
• Achieve or exceed hard targets and objectives (e.g: Service Quality Rating).
• Accurately maintenance of customers' data via our CRM systems.
• Provide support in system upgrade, product launches or Business Continuity Plan (BCP) which may
• Assume any report or task assigned that are relevant to customer service.

🎯 Requirements

• Minimum 2 years of experience in customer service
• Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and
• Proven ability to excel as part of a team
• Bilingual candidate (English & Mandarin) is preferred
• Diploma/Degree in business or relevant studies is preferred
• Familiarity with Singapore business landscape is preferred

🎁 Benefits

• Hybrid work arrangement: home and office
• Inclusive paid leave
• People-first and inclusive workplace
• Career growth opportunities
• Exposure to diverse, global teams
• Experian Cares flexible benefits