Fast Lane Program Manager - Six Flags Knott's Berry Farm

📋 Description

• Serve as a primary liaison between accesso and Six Flags leadership, maintaining strong working
• Lead and support training on virtual queuing systems, sales strategies, guest service standards
• Monitor virtual queues, engage with guests, address operational challenges, and ensure the smooth
• Partner with marketing and park teams to develop and execute promotional initiatives that increase
• Maintain accurate, up-to-date information across Six Flags and accesso virtual queuing websites and
• Analyze operational metrics, sales performance, and guest feedback to identify opportunities for

🎯 Requirements

• Minimum of two (2) years of management experience in the amusement/theme park or operations
• Demonstrated leadership, communication, and team management skills. Strong organizational
• Comfort working with technology systems, troubleshooting basic technical issues, and managing
• A strong commitment to guest satisfaction, operational excellence, and relationship building.
• Flexibility to work weekends, holidays, special events, and extended hours as operational needs
• Ability to work onsite at the assigned Six Flags location and adapt to changing operational demands.

🎁 Benefits

• Competitive compensation package commensurate with experience and role scope;
• Group dental and vision coverage, with optional supplemental insurance offering;
• 4-weeks of Paid Time Off for employees with up to 3-years of tenure with increased accrual
• Eight (8) hours of paid Volunteer Time Off (VTO) to support causes and organizations you’re
• Inclusive Family Benefits - access to end-to-end support for maternity, surrogacy, adoption, and
• 6-weeks of paid Parental Leave so you can bond with your child(ren) following a birth, adoption, or