Field Application Engineer, UK - Reconeyez

📋 Description

• Deliver technical training, product demos, and onboarding for dealers and integration partners
• Support field deployments including pilot programs and high-profile installations
• Configure and troubleshoot integrations between Reconeyez cloud platform and third-party systems
• Diagnose and resolve complex hardware and software connectivity issues
• Act as technical escalation point and coordinate with internal teams
• Travel extensively (~50%) across the UK

🎯 Requirements

• 3+ years in a technical, customer-facing role
• Experience with hardware systems and networking
• Familiarity with VMS or monitoring platforms
• Experience with integrations and troubleshooting
• Strong problem-solving and communication skills
• Experience in physical security industry

🎁 Benefits

• Be part of a growing UK business
• Work with innovative remote security technology
• Build and shape the Field Engineering function
• High autonomy and growth opportunities
• Experience in physical security industry
• Familiarity with Pipedrive, Jira/Confluence, MS Office, Google Workspace