Field Implementation Manager

📋 Description

• Lead onsite go-lives and ensure smooth, successful launches
• Train dealership staff across roles with clear, hands-on, and engaging sessions
• Partner with dealership leaders to highlight the long-term business value of Numa
• Document launch outcomes and transition accounts to our Performance Architect team
• Share field insights with Sales, Product, and Customer Success to improve onboarding and customer
• Travel onsite to dealerships regularly to drive engagement and adoption

🎯 Requirements

• 1+ years of customer-facing experience in training, onboarding, service, or support
• Strong communication and presentation skills, with the ability to command a room and adapt to any
• Tech-savvy, with the ability to quickly learn new systems and tools
• High emotional intelligence, with the ability to build trust quickly in fast-paced environments
• Excitement to travel ~3 weeks per month across the U.S. and Canada (must live near a major airport)

🎁 Benefits

• Base Salary: $78,000 USD
• Equity Package
• Flexible PTO
• Health, dental, and vision benefits
• 401(k) plan