Field Operations Specialist (Charlottesville)

📋 Description

• Regularly walk assigned lot(s) or garage(s) on foot to check on parked vehicles
• Provide coverage across multiple locations within assigned area, as needed
• Use AirGarage's Space Force app on smartphone to scan license plates and verify active payment
• Issue citations to vehicles that haven't paid through the app, and leave physical notice when needed
• Help customers understand how to pay, walking them through the app as needed
• Occasional light trash and litter pickup

🎯 Requirements

• Previous experience in customer service, security, or parking operations is a plus, but not required
• Ability to be on feet for several hours at a time, outdoors, in a working parking lot or garage
• Own a modern smartphone with reliable data plan to operate enforcement software
• Reliable transportation to and from assigned location(s)
• Strong time-management skills and ability to work independently without direct on-site supervision
• Positive, professional attitude when engaging with customers and property stakeholders

🎁 Benefits

• Competitive hourly pay up to $21
• Growth opportunities within the company
• Autonomy to manage own workflow and take ownership of assigned locations
• Comprehensive health coverage including medical, dental, and vision insurance for full-time team
• Retirement benefits through company 401(k) plan
• Mileage reimbursement at IRS standard rate for authorized travel between working locations