Field Operations Specialist

📋 Description

• Patrol assigned lots or garages on foot to check on parked vehicles
• Provide coverage across multiple locations within assigned area
• Use AirGarage's Space Force app to scan license plates and verify active payment
• Issue citations to vehicles that haven't paid and leave physical notices
• Immobilize (boot) repeat violators in some markets
• Help customers understand how to pay, walking them through the app

🎯 Requirements

• Previous experience in customer service, security, or parking operations is a plus but not required
• Ability to be on feet for several hours outdoors in parking lot or garage environment
• Must own a modern smartphone with reliable data plan to operate enforcement software (Space Force)
• Reliable transportation to and from assigned locations
• Strong time-management skills and ability to work independently without direct supervision
• Positive and professional attitude when engaging with customers and property stakeholders

🎁 Benefits

• Comprehensive health coverage: medical, dental, and vision insurance for full-time team members
• Retirement benefits: eligibility to enroll in company 401(k) plan
• Mileage reimbursement at current IRS standard rate for authorized travel between working locations