Field Service Engineer - Mining Sorting - USA

📋 Description

• Perform field service activities, including installation, commissioning, testing, operation
• Develop and maintain strong customer relationships to ensure high levels of customer satisfaction
• Maintain a regular on-site presence to ensure customer service level agreements are consistently
• Train and support customer maintenance and service personnel to ensure effective equipment
• Ensure field service activities are delivered efficiently, on time, and within budget
• Deliver technical phone support and field response to customer and equipment issues, including

🎯 Requirements

• An engineering qualification or trade with a strong inclination towards hands on skills in
• An electrical qualification or trade would be highly advantageous
• Ability to diagnose and resolve technical issues independently and efficiently
• >3 years proven experience in field service, maintenance, and troubleshooting of complex
• Customer-focused mindset with excellent communication and interpersonal skills
• Willingness to travel extensively across North America and occasionally internationally (approx.

🎁 Benefits

• Annual performance bonus opportunity
• Overtime is compensated at 1.5x the applicable hourly rate in accordance with local regulations
• Daily travel allowance while on assignment
• Comprehensive health insurance options
• Company credit card provided for business travel
• All required tools, workwear and safety equipment provided