Field Service Technical Coordinator II

📋 Description

• Coordinates pre- and post-trip support for Field Service team
• Manages travel and dispatching of Field Service team members
• Oversees logistics and maintains parts and inventory in coordination with Advisors
• Supports travel coordination, handles document control, and contributes to ISO compliance and review
• Supports and leads continuous improvement initiatives
• Works with Field Service Management to assign, dispatch, and review service visits

🎯 Requirements

• High school diploma
• 4+ years in administrative, customer service, or technical support environment
• Proficient experience with Microsoft Office Suite, Salesforce, and/or web-based page layouts and
• Team-oriented, self-motivated, and able to work independently
• Understanding of various mechanical/electrical verbiage
• Ability to identify parts per descriptions

🎁 Benefits

• Competitive compensation with strong bonus program
• Comprehensive medical, dental, and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long-term disability, life insurance, and employee assistance program