Field Service Technical Specialist

📋 Description

• Provide design support for the New Product team, analyzing user's requirements, defining product
• Support customers with technical details, technical specifications and data requirements based on
• Support sales with technical applications based on requirements from Resellers / Customers.
• Support Installation partners and their installers real time when necessary.
• Provide specific technical installation requirements and wiring schematics.
• Stay relevant to new advances in technology and be flexible to adapt to the growing market demands.

🎯 Requirements

• Post-Secondary Diploma/Degree or equivalent experience required.
• Experience working as an installation field service specialist in Telematics, Automotive industry
• Experience with OBD and CAN communications, SAE vehicle standards, and serial data interfaces.
• Experience with both hardware and software integration required.
• In-depth knowledge of automotive electronic components.
• Experience managing third-party contractor relationships.

🎁 Benefits

• Flexible hybrid working model
• Cloud-based applications and collaboration tools
• Work-life balance
• Online social events, chat rooms and gatherings
• Great benefits
• Fun and inclusive work culture