Field Service Technician

📋 Description

• Provide advanced on-site and remote troubleshooting, maintenance, and repair services for existing
• Travel regularly to customer facilities to diagnose technical issues, perform repairs, and restore
• Conduct comprehensive system audits to verify performance and reliability, including preventive
• Deliver technical training on repair and maintenance procedures to customers, business partners
• Manage, execute, and track hardware recalls and retrofit activities at customer locations.
• Serve as a Tier 3 hardware support resource, providing advanced technical assistance for complex

🎯 Requirements

• High school diploma or GED required.
• At least 2 years of relevant technical experience is preferred.
• Previous experience troubleshooting, maintaining, and repairing complex hardware and integrated
• Strong mechanical aptitude and practical hands-on skills, including electrical system debugging and
• Knowledge of computer networking, wireless technologies, and applicable industrial standards.
• Experience with software integration, system debugging, and interconnected hardware and software

🎁 Benefits

• Comprehensive healthcare coverage, including medical, dental, and vision insurance.
• 401(k) retirement savings plan.
• Paid time off.
• Parental and caregiver leave.
• Flexible work schedule, with the opportunity to coordinate working arrangements with your manager
• Remote-based working arrangement with regular customer site visits.