Field Services Coordinator (12 Month Contract)

📋 Description

• Coordinate field service activities across markets.
• Act as primary contact between field techs, customers, and internal teams.
• Manage service requests and work orders; ensure timely field operations.
• Track KPIs, SLAs, and field performance metrics.
• Maintain accurate records in internal systems.
• Collaborate with logistics, sales, training and customer success.

🎯 Requirements

• 2+ years in field service coordination, logistics, operations or related role.
• Experience in telematics, fleet management, automotive, IoT.
• Post-secondary education in a technical, logistics, or business field (or equivalent experience).
• Familiarity with vehicle electrical systems and installation processes.
• Proficiency with service management platforms.
• Comfortable using data and reporting tools to track performance.

🎁 Benefits

• Flexible hybrid working model.
• Great benefits and inclusive culture.
• Opportunities to innovate and grow.
• Collaborative, cross-functional teams.
• Supportive environment to reach your full potential.