Field Services Coordinator (12 Month Contract)

📋 Description

• Coordinate and schedule field service activities across markets.
• Act as primary contact between field techs, customers and internal teams.
• Manage service requests and work orders to ensure timely completion.
• Track KPIs, SLAs, and field performance metrics.
• Maintain accurate records in internal systems.
• Escalate issues to engineering or product teams as needed.

🎯 Requirements

• Fluency in English and Italian; French preferred.
• 2+ years in field service coordination, logistics, or related role.
• Experience in telematics, fleet management, IoT, or related tech.
• Post-secondary education in technical, logistics, or business field (or equivalent).
• Familiarity with vehicle electrical systems and hardware installation.
• Proficiency with service management platforms.

🎁 Benefits

• Flexible hybrid work model in Europe.
• Opportunities to innovate and grow.
• Inclusive, diverse, and supportive culture.
• Accessibility accommodations in hiring.
• Cloud-based tools and async collaboration.
• Great benefits and career development.