Field Services Coordinator (12 Month Contract) - Ferrara, Italy

📋 Description

• Coordinate and schedule field service activities across markets.
• Serve as primary contact between technicians, customers, and internal teams.
• Manage service requests and work orders; ensure timely field ops.
• Track KPIs, SLAs, and field performance metrics.
• Maintain accurate records in internal systems.
• Collaborate with logistics, sales, and customer success teams.

🎯 Requirements

• Fluent in English and Italian; professional-level French preferred.
• 2+ years in field service coordination, logistics, or related role.
• Experience in telematics, fleet management, automotive, IoT.
• Post-secondary education in technical, logistics, or business field (or equivalent).
• Proficiency with service management platforms and data reporting tools.
• Strong communication, organizational, and time-management skills.

🎁 Benefits

• Flexible hybrid working model.
• Inclusive culture with opportunities to grow.
• Work across multiple European markets.
• Benefits and career development opportunities.