VTEX

1,001-5,000 employees
12 jobs posted

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Field Software Engineer

Added

4 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

Related skills

seo graphql rest apis postman master data

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Unblock customers proactively: anticipate conflicts, identify risks, and resolve before escalations.
Work embedded in a cell with Sales/Success; bring technical perspective to renewals and expansions.
Own complex technical cases end to end across VTEX platform; collaborate as needed.
Be the customer’s trusted technical advisor: guide better architecture and practices.
Feed what you learn back into VTEX with docs, product feedback, and playbooks.

🎯 Requirements

Hands-on VTEX platform exp: VTEX IO, FastStore, Master Data, core APIs
REST APIs and GraphQL; Chrome DevTools and Postman
Genuine vocation for service: solving customers' problems
Strong communication to explain root cause to devs and business
Self-taught, proactive mindset; validate assumptions and seek answers
English proficiency; digital commerce experience beyond VTEX; SEO/frontend optimization

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