Field Support Technician

📋 Description

• Perform frequent on-site service visits in accordance with established policies, procedures, safety
• Conduct system startups, commissioning, diagnostics, troubleshooting, programming, and repairs for
• Provide responsive technical support to both external customers and internal teams, serving as a
• Manage service-related project timelines while coordinating with customers and cross-functional
• Own customer solutions from diagnosis through resolution, helping strengthen customer satisfaction
• Prepare accurate and detailed field service reports documenting site activities, findings, repairs

🎯 Requirements

• High school diploma or GED equivalent required; a degree in electrical engineering or a related
• At least 2 years of hands-on field service experience involving both electrical and mechanical
• Demonstrated experience troubleshooting and commissioning switchgear, transformers, motor control
• Strong experience working in industrial or commercial power distribution environments, with a solid
• Experience with high-voltage or medium-voltage systems, such as 277/480V three-phase power, is
• Proficiency with Microsoft Windows operating systems and the ability to learn specialized technical

🎁 Benefits

• Comprehensive technical training: Receive the training, tools, and ongoing support needed to
• Customer-facing technical experience: Build expertise through varied projects, complex
• Career development: Opportunities to expand technical knowledge and contribute to continuous
• Collaborative environment: Work closely with Engineering, Manufacturing, Production, and other
• Innovation-focused work: Contribute field insights that help improve products, processes, and
• Travel opportunity: Extensive travel provides exposure to diverse customer sites, systems, and