Field System Engineer - East Valley/Phoenix Metro

📋 Description

• Installation and technical support: Install, maintain, upgrade, troubleshoot, and repair customer
• Customer service and relationship management: Respond promptly to customer needs, deliver a
• Preventive maintenance and service revenue: Promote service agreements, identify opportunities for
• Cross-functional collaboration: Coordinate with service, sales, applications, and customer support
• Training and technical development: Complete approximately 6–9 weeks of product training during the
• Field travel and on-call support: Conduct scheduled and unscheduled customer visits, travel

🎯 Requirements

• Education: Bachelor’s degree in Engineering, Electronic Technology, Computer Science, Biomedical
• Technical experience: At least two years of professional experience troubleshooting or repairing
• Relevant technical background: Experience with biomedical equipment, vacuum systems, host/remote
• Field service experience: Previous experience in a field service role is preferred, particularly
• Customer and communication skills: Strong verbal, written, and presentation skills, with the
• Problem-solving abilities: Demonstrated critical thinking, troubleshooting, adaptability

🎁 Benefits

• Hourly compensation: Estimated pay range of $32.10–$48.20 per hour for this field-based role in
• Performance bonus: Eligible for a variable annual bonus based on company, team, and individual
• Medical coverage: Choice of medical plans, including prescription coverage, with nationwide access
• Dental and vision insurance: Available as part of the benefits package.
• Life and accidental death insurance: Company-provided coverage.
• Disability protection: Short-term and long-term disability insurance.