Flight Desk Associate – Sabre Expert [Offshore]

📋 Description

• Provide tailored flight options based on advisor and client preferences
• Manage flight-related inquiries, requests, and issue resolution
• Book, ticket, refund, and changes using Sabre cryptic mode
• Issue and redeem MCOs (Miscellaneous Charges Orders)
• Monitor and action ticketing and schedule change queues
• Research aircraft types, seating configurations, and routing options

🎯 Requirements

• 3+ years of experience in flight support, air desk, or similar
• Strong Sabre in cryptic mode, including manual and automated workflows
• High attention to detail in fast-paced, high-volume work
• Strong reading comprehension of fare rules, airline policies, and SOPs
• Ability to follow detailed instructions in complex booking and ticketing
• Availability to work U.S. time zones, weekends and holidays

🎁 Benefits

• Independent, full-time remote contractor role
• Contractors must provide their own equipment (laptop, stable internet, backup connectivity)
• Live skills assessment focused on Sabre cryptic commands