Food Safety Certification Customer Service Manager

📋 Description

• Own a defined portfolio of Food Assurance and Healthcare Assurance clients
• Manage client relationships through structured contact plan
• Prepare and issue quotations and proposals
• Process orders and contracts
• Manage renewals and multi-year certification cycles
• Maintain CRM records and pipeline

🎯 Requirements

• Bachelor's degree in Business, Sales, Marketing, Economics, Food Science, Biology, Chemistry
• Minimum 2 years' experience in B2B inside sales, business development or account support
• Exposure to lead qualification, quoting, order processing or account management
• TIC industry experience is an advantage
• Knowledge of food industry and certifications (SQF, etc.) is an advantage
• Authorization to work in the United States

🎁 Benefits

• Compensation: $58,000 - $65,000 base + bonus eligibility
• Comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays