Forward Deployed Engineer

📋 Description

• Bridge between technical capabilities and customer needs.
• Onboard strategic customers and drive long-term adoption.
• Provide expert technical guidance throughout customer journey.
• Collaborate with sales, product, engineering, and support to ensure smooth handoffs.
• Develop and maintain technical documentation for customers and internal teams.

🎯 Requirements

• 6+ years in a technical role with 2+ years customer-facing experience
• Enterprise, consultative experience with customers
• Strong networking, VPN, security knowledge; cloud infra (AWS, GCP, Azure); Docker, Kubernetes
• Customer-facing technical background (Solutions Engineer/Architect, CS Engineer)
• Ability to explain complex tech to diverse audiences; strong communication
• Analytical, troubleshooting mindset; time management and prioritization

🎁 Benefits

• Inclusive, flexible environment
• Competitive total compensation with base, equity, bonus
• Comprehensive benefits for you and family
• Remote first; some roles in-office noted
• Employer-funded retirement contributions
• Company retreats and distributed collaboration