Forward Deployed Engineer

📋 Description

• Own end-to-end delivery of production integrations across CRM, ATS, telephony, and internal systems
• Design and implement reliable data flows between Whippy and external platforms
• Handle authentication, rate limits, retries, and failure modes in distributed systems
• Debug and resolve non-trivial production issues across webhooks, async workflows, and external APIs
• Improve logging, monitoring, and observability of deployment pipelines
• Translate ambiguous customer requirements into clear technical designs

🎯 Requirements

• 2+ years of experience in software engineering or technical consulting
• Strong backend fundamentals and comfort working with APIs and relational databases such as Postgres
• Experience integrating third-party systems or working with external APIs in production
• Understanding of distributed systems concepts such as idempotency, retries, async processing, and
• Experience debugging production systems under time pressure
• Clear, structured communicator able to explain trade-offs to both technical and non-technical