Forward Deployed Solution Strategist (US)

Added
15 days ago
Type
Full time
Salary
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Related skills

analytics customer success machine learning ai strategic planning

๐Ÿ“‹ Description

  • Own the strategic success of Lyric's largest enterprise accounts, serving as the primary customer
  • Lead Quarterly Success Reviews, governance sessions, and executive engagements that align customer
  • Embed deeply within customer organizations to understand their operational challenges, supply chain
  • Partner closely with Sales on joint account planning โ€” shaping renewal strategy, expansion
  • Build hands-on in Lyric's platform, Lyric Studio, and where needed, direct small teams of forward
  • Surface the voice of the customer to Product, advocating for customer needs and helping prioritize

๐ŸŽฏ Requirements

  • 10+ years of experience in Consulting, Supply Chain Operations, or Go-to-Market Strategy with
  • Deep knowledge of supply chain domains with ability to engage in both technical and business-level
  • Deep fluency in at least one core domain: Modeling & Analysis, Planning & Execution, or AI
  • Proven ability to drive platform adoption and measurable value through stakeholder engagement
  • Excellent communication skills across business and technical audiences; capable of building
  • Skilled at identifying expansion opportunities, shaping growth narratives, and providing structured

๐ŸŽ Benefits

  • On Target Earnings $180K โ€“ $230K
  • Offers Equity
  • Offers Commission
  • Remote role (US-based, up to 25% travel)
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