Founder’s Associate, Growth & Operations

📋 Description

• Work with the founding team on growth and operations.
• Investigate why deals drop off and accounts churn.
• Design fixes and scalable playbooks to improve outcomes.
• Build assets: sales decks, onboarding guides, training content.
• Codify solutions into playbooks that shape selling, onboarding, retention.
• Join client conversations to understand the customer journey.

🎯 Requirements

• Analytical and structured; spot patterns in funnel data.
• Hands-on builder; create collateral, guides, and playbooks.
• Entrepreneurial operator; thrive in ambiguity and move quickly.
• Communicative with senior clients; executive presence.
• Adaptable; thrives in a fast-paced environment.
• Tool-savvy; proficient with productivity and CRM tools (Asana, HubSpot, Pipedrive, Airtable, Clickup, Monday.com, Notion).
• SQL knowledge; ability to query and analyze data directly.
• Design skills (Canva/graphic design) for client materials.

🎁 Benefits

• Stock grant provided
• Comprehensive health insurance